Privacy Policy

Effective Date: November 21, 2024

At ProperlyPR LLC (“ProperlyPR,” “we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website ProperlyPR.com and use our services. It also outlines your rights under the General Data Protection Regulation (GDPR) and how you can exercise them.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect different types of information from you depending on how you interact with our website and services:

  • Personal Information: Name, email address, phone number, and business contact details you provide when signing up for services, contacting us, or filling out forms.
  • Payment Information: We collect billing information such as credit card details for processing payments, but these are handled securely by a third-party payment processor.
  • Technical Data: Information about your device, IP address, browser type, and usage patterns collected through cookies and other tracking technologies.
  • Marketing Preferences: Information about your preferences for receiving marketing communications, such as newsletters or special offers.
2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage our social media marketing services for real estate agents.
  • To process transactions and manage payments securely.
  • To communicate with you, including responding to inquiries and providing customer support.
  • To send you promotional content, newsletters, or marketing communications (only with your consent).
  • To improve the functionality and performance of our website using analytics data.
  • To comply with legal obligations, such as record-keeping for tax purposes.
3. Legal Basis for Processing Your Information

Under the GDPR, we rely on the following legal grounds for processing your personal data:

  • Performance of a Contract: We use your personal data to fulfill our contractual obligations, such as providing the services you have purchased.
  • Consent: We process your data based on your consent for marketing communications, which you can withdraw at any time.
  • Legitimate Interests: We process your data to improve our services and respond to inquiries, where it does not override your privacy rights.
  • Legal Obligations: We may process your data to comply with legal requirements.
4. How We Share Your Information

We do not sell your personal data. However, we may share your information in the following situations:

  • Service Providers: We work with third-party companies that help us provide and support our services (e.g., payment processors, analytics providers).
  • Legal Requirements: If required by law, we may disclose your information to legal authorities.
  • Business Transfers: In the event of a merger, sale, or other business transfer, your data may be part of the transferred assets.
5. Data Security

We implement industry-standard security measures to protect your personal data, including:

  • Encrypted data transmission (SSL/TLS).
  • Secure storage of sensitive information.
  • Access controls to restrict access to authorized personnel only.

While we strive to protect your information, please be aware that no method of electronic transmission or storage is 100% secure. If you suspect any data breach, contact us immediately at [email protected].

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, tax, or accounting requirements. After this period, your data will be securely deleted or anonymized.

7. Your Rights Under GDPR

If you are a resident of the European Union, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or incomplete data.
  • Right to Erasure: You can request that we delete your personal data (“right to be forgotten”).
  • Right to Restriction: You can request that we restrict the processing of your data in certain circumstances.
  • Right to Data Portability: You can request that we transfer your data to another service provider.
  • Right to Object: You can object to the processing of your data for direct marketing purposes.
  • Right to Withdraw Consent: If we process your data based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and analyze site traffic. Cookies are small files stored on your device when you visit a website. We use the following types of cookies:

  • Essential Cookies: Necessary for the functionality of the website.
  • Analytical Cookies: Help us understand how users interact with our website to improve performance.
  • Marketing Cookies: Used to deliver relevant advertisements based on your interests.

You can manage or disable cookies through your browser settings. For more details, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.

10. Children’s Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with their information, please contact us so we can delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Please review this policy periodically to stay informed about how we protect your data.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

This Privacy Policy is designed to comply with GDPR regulations and reflects our commitment to protecting your privacy.

By providing clear and transparent information about how we handle your data, this privacy policy helps build trust and ensure compliance with legal standards.