Privacy Policy

Information We Collect

We collect information you provide directly to us, including:

• Contact information (name, email address, phone number)
• Business information (company name, website URL)
• Communication preferences and inquiry details
• Any other information you choose to provide through our forms or communications

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and browsing behavior.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Communicate with you about our services, updates, and promotional offers
• Improve our website and services based on user feedback and behavior
• Analyze website traffic and usage patterns
• Comply with legal obligations and protect our rights

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our site. These technologies help us:

• Remember your preferences and settings
• Understand how visitors navigate our website
• Measure the effectiveness of our marketing campaigns
• Provide personalized content and recommendations

You can control cookie preferences through your browser settings. Please note that disabling cookies may affect certain features of our website.

Third-Party Services

We may use third-party services to help us operate our business and website, including:

• Analytics providers (to understand website usage)
• Email marketing platforms (to send communications)
• Customer relationship management tools
• Payment processors (for service transactions)

These third parties have their own privacy policies and may collect information as specified in their respective policies. We encourage you to review their privacy practices before providing any personal information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We regularly review and update our security practices to maintain the protection of your data.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal data
• The right to correct or update inaccurate information
• The right to request deletion of your personal data
• The right to opt out of marketing communications
• The right to withdraw consent where applicable

To exercise any of these rights, please contact us using the information provided below.

SMS Communications

By providing your phone number, you consent to receive SMS communications from ProperlyPR, including service notifications, appointment reminders, and promotional messages. Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at social@properlypr.com.

Consent to receive SMS messages is not a condition of purchase. You can still use our services without opting in to text messages.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within a reasonable timeframe and work to address your concerns.